In the mailing center you can define which user groups (users, moderators, administrators) are notified at which event with what priority. At the same time, you can define which messages appear in the activity stream of the platform.
The interaction between email notifications and instant notifications on the platform can also be configured. For example, it can be specified that users are notified of an event directly on the platform when they are online and receive an e-mail when they are not online. These sophisticated notification mechanisms make it possible to create complex notification scenarios so that users do not receive information multiple times.
On the platform, users can define the way in which they want to receive notifications: immediately when an event occurs or in the form of a daily summary. It is also possible to deactivate notifications completely. However – also a new feature of the Mailing Center – administrators can prioritize individual notifications to such an extent that they ignore the basic settings of users.
In order to keep complexity as low as possible, Innolytics customers receive the platform with preconfigured notification scenarios. Therefore no configuration is necessary at the beginning. However, administrators can change the settings in the Mailing Center at any time.
The new Innolytics® Mailing Center is thus an essential driver for the activation of employees and the automation of standard activities in idea and innovation management.